Official entry point
From the home page, choose Online Banking. New customers tap Enroll Now to build an Access ID before the first password.
Home / Sign-in help
secure access
Getting into InterBank online banking safely
Type your Access ID and password only on interbank.com or inside the official app — never on a third-party form like this one.
Right after a successful sign-in
- Review recent activity and set alerts
- Turn on Zelle if you pay people often
- Download the mobile app for deposits
- Call customer care if the site looks wrong
Enrollment and recovery checklist
- 1
Bookmark interbank.com
Skip sponsored links that mimic the bank name. The URL should show the real domain before you enter credentials.
- 2
Enroll with account details
The form asks for information tied to an open account. If enrollment fails, visit a branch listed on locations.
- 3
Reset on the bank site
Use Forgot Password on the login tile. InterBank will not text you a link asking for both ID and password.
- 4
Mirror access on mobile
The same Access ID unlocks the app store build of InterBank mobile banking.
Personal vs business credentials
| User | Credential type | Learn more |
|---|---|---|
| Individual | Access ID + password | Personal accounts |
| Company operator | Treasury user ID | Business banking |
| Mobile-only customer | Same Access ID in app | App features |
Still locked out?
Dial 1-855-599-5745 for general banking. Report a missing debit card at 1-877-949-7200 — numbers are also on customer care.