Home / Help
common questions
Help with login, cards, and branch visits
Quick pointers for InterBank customers in Texas and Oklahoma. For live balances, always use interbank.com.
Top questions we see
Where is the real InterBank login?
Online Banking on interbank.com. Steps are outlined on sign-in help.
What routing number do employers need?
103000703 plus your account number. More detail on routing.
How do I activate a new debit card?
Follow the sticker instructions or read debit card. Activation line: 1-800-992-3808.
Can I deposit a check with my phone?
Yes — use mobile deposit in the app after you sign in.
Who do I call about a lost card?
1-877-949-7200 for lost or stolen debit cards. Hours on customer care.
Need a person?
Branch banking: 1-855-599-5745. Find addresses on locations.